Security and Guarantee
Our product development and merchandise specialists go the extra mile to create and connect you with choices that are better for your health and for the Earth — yet deliver on comparable pricing, superior quality and value. We want you to be completely satisfied with every purchase. If you are in any way dissatisfied with a product you ordered, we’ll exchange it, replace it or refund your money.
All online transactions are secured by SSL encryption. This means that all communication between you and Dynamics of Nature is encrypted and protected from tampering with the highest available level of security.
We also now require a Credit Card Validation number with every order (also known as CVV2, CID or Card Value Verification)*. This number is a 3 or 4 digit code on your credit card that verifies the card belongs to you. On American Express it is 4 digits and on the front. On all other cards it appears on the stripe on the back.
This code is not stored on dynamicsofnature.com and we never see it! It is sent through a secure connection to your issuing bank for verification and ensures that anyone who does not have access to your card cannot place an order on dynamicsofnature.com. This is for your safety and to reduce fraudulent transactions.
Easy Returns and Exchanges
Dynamics of Nature stands behind all of its products. If you are unhappy with the product, for any reason, we have an industry leading “Hassle-free Return Policy.” If for any reason you are not satisfied with the product you may simply return the product for a refund according to the following terms:
- For 1 month supply orders, just return any product (opened or unopened), and we’ll give you a full refund of the purchase price less s/h. To obtain this refund you must return the product within 30 days after receipt of your product.
- For 3 or 6 month supply orders, simply return any unopened product, and we’ll refund the purchase price of any unopened products less s/h. To obtain this refund you must return the product within 30 days after receipt of your product. For partial returns your refund will be prorated.
Friendly, Knowledgeable Service
If you have any questions, comments or suggestions about your order, our products or our Web site, call our experienced, well-informed customer service team at 877-252-1136.
Dynamics of Nature
23801 Calabasas Road
Suite 1003 A
Calabasas, CA. 91302
-This address is not for returns. Please use the return address instead.
*CVV is a new authentication procedure established by credit card companies to further efforts towards reducing fraud for internet transactions. It consists of requiring a card holder to enter the number in at transaction time to verify that the card is on hand. The CVV code is a security feature for “card not present” transactions (e.g., Internet transactions), and now appears on most (but not all) major credit and debit cards. This new feature is a three- or four-digit code which provides a cryptographic check of the information embossed on the card. Therefore, the CVV code is not part of the card number itself.
> The CVV code helps ascertain that the customer placing the order actually possesses the credit/debit card and that the card account is legitimate. Each credit card company has its own name for the CVV code, but it functions the same for all major card types. (VISA refers to the code as CVV2, MasterCard calls it CVC2.